Design Services

Comprehensive, structured, risk based assessment of an existing operation, operational layout and working environment design. The review will focus on safety, efficiency and effectiveness with full consideration to Performance Shaping Factors (PSFs), operator situational awareness and operator vigilance and alertness.

All concerns will be identified and control measure recommendations documented to provide a ‘way forward strategy’.

A key service offering that is increasingly important providing significant cost savings, this is a structured risk based approach looking at the current operation and the changes required to meet new operational needs.

• Gap analaysis between the original design governance followed and the latest design governance
• Review of operational risks
• Phasing strategies
• Procedural reviews
• Roles and responsibilities
• Training needs etc.

Structured ‘user centred’ analysis aimed at identifying all the operational needs to form a detailed Basis of Design.

Where applicable all project risk assessments will be fully understood and findings/ recommendations incorporated into the process and output.

The process will typically address operational requirements:

All performance criterion for key working environment operator PSFs such as:

• Lighting environment
• Acoustic environment
• Thermal environment
• Air quality
• Vibration

The output will include outline conceptual layouts and space planning driven by the tasks carried out and operational needs.Where applicable site selection with reference to documents such as QRAs will be included. Specific performance criterion and room/ building features/ facilities will be added as control measures against any identified risks.

This report can be issued as the primary requirements upon which any future design phases will be based.

Structured ‘user centred’ approach based on the findings/ recommendations developed during the development of the Basis of Design.

In addition to the operational needs/ tasks carried out, corporate objectives are commandingly an influencer in a modern control room.

The working environment is pivotal in a modern control room in ensuring safety, efficiency, effectiveness with full consideration to Performance Shaping Factors (PSFs), operator situational awareness and operator vigilance and alertness. In many instances system automation and the integration of AI has changed the role of the 24/7 control room operator. In instances where operators are largely monitoring for the exception it is essential that vigilance and alertness is maintained throughout the entire shift over the 24 hour cycle. it is imperative that the industry recognised recommended performance criterion are met without introducing risks such as glare and excessive background noise levels. The working environment is a key factor in any operator fatigue management systems in place.

Key specialist areas include:

• Lighting
• Acoustics
• Mechanical design integration
• Security, staff access management without reducing situational awareness across the operation
• Raised flooring, cable management/ routing
• Materials, finishes, colour scheme

Technical support during the detailed design, construction, commissioning and handover phases to ensure that the operational needs and design intent has been followed/ met.